Terms and Conditions

Here, 13 August 2017


Welcome to the Pinocchio Store Firenze website (hereinafter referred to as “the Website”). The site is owned by A Fior di Pelle, who is the manager, with registered office at: Via de’ Guicciardini, 6/r – FI – 50125 – Florence – FI, Italy.


By using the Site or clicking on a checkbox or link that declares that you agree to these terms, you express your consent to these terms of use. The non-acceptance of these terms of use makes it impossible to use the Site.

Please note that some of the services offered on the Site are subject to special terms, such as promotion rules. These special terms are published with reference to the relevant service. These special terms are additional to these terms of use, and in the event of a conflict, these terms of use shall prevail.

You acknowledge that these terms of use are supported by reasonable and valid consideration, the confirmation and receipt of which are acknowledged under these terms of use. Without limitation to the generality of the above, you acknowledge that this consideration includes your use of the Site and the receipt of content, applications, materials and information available on or through the Site.

1. Use of the website and contents
2. Access to a site from its mobile device
3. Account
4. Responsibility for your Accounts
5. Events beyond our reasonable control
6. Legal framework
7. Amendments to these terms of use
8. Resolution
9. General provisions

a. The Site is for personal use only. You may not use the Site for commercial purposes or in any way that is unlawful or harmful to us or other persons or entities, as determined in our sole discretion.
b. All information, materials, features and other content and applications on the Site are our property subject to copyright, or copyrighted property of our licensors and dealers. All trademarks, service marks, trade names and trade dress (which distinguishes the product) are the property of us and/or the property of our concessionaires or dealers.
c. We have the right to modify the Site or delete its Content or features in any way, for any reason or without reason.
d. You acknowledge and agree that nothing within these terms will result in the transfer, in whole or in part, to you or to third parties, of the ownership of the trademarks, service marks, trade names or other proprietary rights of the Site or Content. You undertake not to act inadequately on such property, or in such a way as to jeopardize it.
a. To access the Site from your mobile device and to license and download Content from the Site, you must have: (i) permission from the person paying the bill, (ii) a WAP-compatible mobile device, (iii) the WAP functionality activated by its network operator, and (iv) sufficient credit as a client of the network operator.
b. Charges and costs incurred when using sites from mobile devices are determined by the network operators. Before downloading any Content to your mobile device, please check with your mobile provider the rates associated with these services.
c. In relation to the access to the Site from your mobile device, the standard rates and costs of your network operator for the transmission of messages, data and more apply. Check with your network manager what plans are available and the costs involved.
d. Your network operator may also impose prohibitions or limitations on the download, installation or use of certain services provided by us through your mobile device (the “Services for Mobile Devices”), and not all Mobile Services could work with all network operators or devices. Check with your network manager what Mobile Device Services are available for your mobile device, and what restrictions apply, if any, to your use of those Mobile Device Services.
a. The Site may require you to create an account to participate in activities or to receive additional benefits. You agree to provide, maintain and update truthful, accurate, current and complete information about you as required by our registration procedures (the “Registered Data”).
b. You agree not to pretend to be any person or entity or to make false statements about your identity or affiliation with any other person or entity, including using your username, password or other information relating to the account of another person or entity, or the name, appearance, voice, image or photograph of another person, or pretending to be a false parent or guardian, where our registration procedure requires such information.
c. You acknowledge and agree that we reserve the right to verify the accuracy of the information you provide, including by carrying out timely checks of mobile phone numbers that you may provide for your parent or guardian.
d. You also agree to promptly notify us at the address provided in Section 18 of any unauthorized use of your username, password or other information relating to your account, or any other breach of security of which you have become aware, involving or linked to the Site. In addition, you agree to log out of your account at the end of each session.
e. We reserve the right to suspend or terminate your account and the right to use the Site or part of it for impersonating another person or entity or for otherwise declaring falsehood of your identity, for not having otherwise complied with these terms of use or special terms relating to a particular service, for having infringed the copyright or for any other reason.
a. You are responsible for the confidentiality of your username, password and account, as well as for all activities carried out on behalf of your accounts. By virtue of these terms, you agree to hold us harmless, defend and hold us harmless, and our licensors, dealers, distributors, agents, representatives and other authorized users, and each of their respective reseller, distributor, service provider and supplier, and all their respective directors, directors, holders, employees, agents, representatives and successors in title (jointly, the “Manlevate Parties”) from and against any loss, damage, liability, claim, penalty, penalty, expense and cost (including winding-up commissions and other legal costs or fees resulting from actual or threatened investigation or defence proceedings) incurred by the Parties in relation to claims arising from its breach of these terms of use or claims arising from your use of the Site and/or your accounts. She does her best to cooperate with us in defense of any claim.
b. We reserve the right, at our own expense, to engage counsel separately and to assume exclusive defense and control of any matter otherwise subject to indemnity on your part.
a. We are not liable or liable for any delay or breach of our obligations under these Terms of Use if such delay or failure is due to causes beyond our reasonable control, including, but not limited to, acts committed by third parties, such as network operators. These terms do not affect your statutory rights as a consumer.
a. These terms of use are subject to the Italian jurisdiction and are interpreted in accordance with it; the Court of Florence, Italy, has exclusive jurisdiction in relation to acts or claims raised by virtue of these terms of use and under the same you agree to submit to the personal jurisdiction of said court, provided that nothing in this section prevents the application and enforcement of the binding and applicable legislation. We do not make any statement regarding the adequacy and availability to use or otherwise in any particular place of the information, content and materials on the Site.
b. Your decision to access the Site is your initiative and you are responsible for compliance with all applicable legislation, including local applicable legislation.
a. We reserve the right, at our sole discretion, to change, add or delete parts of these terms of use at any time, permanently or temporarily. If we do so, we will inform you of all such changes, modifications, additions or deletions by sending you an e-mail to the last e-mail address you provide to us, and/or by posting visibly on the Site notification of such changes, modifications, additions or deletions.
b. Such changes, modifications, additions or deletions shall take effect from the seventh (7) day after sending you an electronic notice, or seven (7) days after the publication by us of such notice on the Site governed by these terms of use. If you do not agree to any permanent changes, you have the right to cancel your account.
c. Please note that you are responsible at any time for updating your personal information and email address. In the event that the last e-mail address provided by you is not valid, or for any other reason that prevents us from delivering the above notification, the sending by us of the e-mail containing such notification will be effective notification of the changes, changes, additions or deletions described in the notification.
a. These terms of use are valid until they are resolved by you or us. You may exercise your right of withdrawal from these terms of use at any time by discontinuing your use of the Site.
b. We may immediately withdraw from these terms of use to you (including your access to the Site) in our absolute discretion, including the case, non-exclusive, in which you violate or do not comply with the material conditions or provisions of these terms of use. Once you have withdrawn from the terms of use, you undertake to cease using the Site.
c. We have adopted and applied a policy that under appropriate circumstances allows us to terminate these terms in relation to accounts of users who have repeatedly infringed copyright. Any fraudulent, offensive or otherwise illegal activity may constitute grounds for withdrawal from your account, in our sole discretion, and may be reported to law enforcement.
d. The provisions of these Terms of Use, which by their nature are to be considered without prejudice to termination of these Terms of Use, shall be deemed to be without prejudice to such termination.
a. If any provision of these terms of use is unlawful, void or unenforceable for any reason, such provision shall be deemed severable from these terms of use and shall not affect the validity and enforceability of the remaining provisions. If, in the event of a breach by you of these terms, we will not institute any legal action against you, We will not be deemed to have waived our rights in respect of your violation and we may also continue to enforce our rights and remedies in any other situation in which you violate these terms of use.
b. Unless otherwise expressly stated, these terms of use are not intended to benefit, and will not be applied by, persons who are not counterparties to such terms under applicable regulations or otherwise, without prejudice to the possibility for any company in our group to apply any of the provisions of these terms of use as if it were a counterpart to them.
c. You can access our terms and conditions at any time.

For further details you can write to us at:

Pinocchio Store Firenze
Via de’ Guicciardini, 6/r
50125 – Firenze – Italia